How Huuve works with WhatsApp.

How Huuve works with WhatsApp

WhatsApp is where your customers already text their friends. When you connect your WhatsApp Business account, we treat it that way: a personal channel, not a billboard. We answer fast, broadcast rarely, and turn conversations into orders.

What we read

• Your inbox. Every message from a customer lands in Huuve. We draft a reply in your voice, you approve it, and it goes out. Questions people ask here tell us what to write about next on your other channels.
• Your labels and lists. We look at who bought what and who asked about what, so a broadcast only goes to people it fits.
• Your business profile and catalog. We keep the offer we send in line with what you actually sell.

What we do there

• Reply to messages. Speed is the whole game on WhatsApp. We draft answers to orders, questions and reminders so a customer never waits a day for a reply. You approve, we send.
• Send one broadcast a week at most. Each campaign gets one message worth a direct text: an offer, a launch, a reminder. We write it like a person texting, one topic, one link, with a clear prompt to reply. People leave lists that spam, so we never push past that.
• Close in the thread. A catalog item or a payment link goes in the conversation itself. No detour to a website, no extra step between the question and the order.

What you get

WhatsApp is the shortest path from a message to money in your marketing. Your list is people who handed you their most personal channel, and we treat that as the asset it is: fast answers, relevant broadcasts, nothing else. You spend a few minutes a week approving replies and one broadcast. We watch reply rate, list retention and conversions per broadcast, the numbers that mean the trust is growing, not just the list.

WhatsApp runs in your Inbox channel, together with the rest of your customer conversations.